Patient Info

Appointments  
Your time is valuable to us. That’s why we make it a priority to stay on time for all appointments. You can help us by being on time for your appointment. If you must reschedule for any reason, please give us as much advance notice as possible.  If you would like to make an appointment, call us at (765) 354-4796.
   
Cancellations  
Your appointment time is reserved especially for you. If you cannot keep your appointment, please give us at least 24 hours advance notice.
   
Emergency Care  
If there is an urgent problem and you are currently a patient of record, please call our office at (765) 354-4796 and we will accommodate you as soon as possible. If the office is closed, you will be given specific instructions on how to obtain emergency advice or care.
   
Patient Education  
We feel patient education is very important. Our goal is that you are completely informed concerning your condition and any treatment that will be performed. We encourage you to ask any questions you may have.
   
Financial Policies  
Treatment plans, including fees will be provided before treatment is performed. Payment is expected at the time that services are delivered. The office staff will assist with financial arrangements. We accept cash, checks, major credit cards (Visa, MasterCard, and Discover) and financing through Care Credit.
   
Dental Insurance  
We are happy to file insurance claims as a service to our patients, however, it is the patient’s responsibility to verify coverage and remaining benefits prior to consenting to treatment. We are happy to assist you in sorting through any insurance questions you might have. Please contact our office at (765) 354-4796 or office@dentistryINmiddletown.com if we can be of assistance.
   
Our Staff  
We are very fortunate to have long-term staff members who are devoted to making sure you have a good experience while you are with us. Our staff are highly trained and strive to ensure you are comfortable at all times. Please feel free to express any questions or concerns you may have.
   
Patient Safety  
We take patient safety very seriously and adhere to the highest professional standards of cleanliness, sterilization, and radiation control. Our staff regularly attend safety seminars and are quite knowledgeable on the latest techniques.
   
Pre-medication  
Patients with certain medical conditions (e.g. valvular heart conditions and artificial joints) may be asked to pre-medicate with antibiotics prior to treatment. We do this with your safety in mind. Please inform us if you have a condition that might need pre-medication.
   
Post Treatment Instructions  
After treatment, home care and medication instructions will be thoroughly explained. Of course, we are always available for questions after treatment.
   
Patient Comfort  
We go to extraordinary lengths to ensure our patients are as comfortable as possible during dental procedures . Please don’t hesitate to tell us if you have concerns regarding comfort.
   
Contact Us  
We are always happy to answer your questions or comments. If you have a question or would like to set up an appointment, please do not hesitate to call us at (765) 354-4796 or email us at info@dentistryINmiddletown.com.